You know that member of staff whose grandma has died five times in the last year? Or that SEO guy who has got you a million hits per month on your website from some small country just outside of Lapland populated by polar bears? Or the team who write everything in triplicate and then type everything up on the computer just to be sure? We’re not like any of them.
As senior managers our team did meet people like this every day. The ones that make you want to shout “WHY??!!!”



